G, N, or B?

Puttering around Greenbelt 3, I popped into Music One, shocked! Shocked I tell you! First, they've cut off half the space, and the entire store looks dreary and grey. I was probably only 1 of 4 customers wandering the shelves. Has downloadable music and movies caused this or simply the malaise of running a brick and mortar store in the city these days?

Perhaps the reason for people staying away has to do with the lack of expert sales knowledge. I asked for three cd titles, they eventually found one of them, but the other two were just too much for the saleslady. She went up and down the racks looking for the name of the group. A true lost soul, she first thought the group's name, Gnarls Barkley, was a person's name. Started by checking the B's, then with a bit of prodding that it wouldn't be sorted by "last name", she went off to the N's. Oh dear. I figured Yael Naim would not be any easier to find. When she asked another salesclerk, he gave her a look that said "why are you asking me?" No, these are not the right people to ask for alternative music titles. Off to Amazon.